Frequently asked questions

Mum's Attic is a collaborative digital inventory platform that simplifies the downsizing process with clarity and love. Ever wondered what happened to that old record player, or who has the family photo albums? Mum's Attic helps you catalog, locate, and share anything from the basement to the attic with your friends and family.

To join a collection, you will need to be invited by the collection owner. Once you receive the invite, click the "Accept Invite" link in the email. If this is your first time using Mum's Attic, create a free account. If you already have an account, log in. You can also see pending invitations on your user profile page.

Items in a collection are strictly limited to the members invited to the Collection. Only members that have been invited to and joined that specific Collection can view, comment, or express interest in those items.

Yes! You can be part of as many collections as you like. You can easily switch between your active collections by tapping on the Collection Name at the top of the app.

Yes! You can upgrade from Basic to Premium at any time in the app. After upgrade, all Premium features will be automatically applied.

If you downgrade from Premium to Basic, your data will not be deleted. If your collection is over the limits of the Basic plan, functionality will be limited - lower resolution images may be served, and interactions will be restricted. You may need to remove items from your collection to get within the limits of the Basic plan in order to regain full functionality.

From the main dashboard, tap the "Create a Collection" button. If you're already a member of another user's collection, tap the Create button in the User Settings menu.

From the Collection Dashboard, open the Members tab, enter their email address and tap "Send". You have the option of adding a personalized message to the email before sending, so they know it's coming from you! Emails will come from invite@mumsattic.com.

Open the User Settings menu and tap the name of the collection under "My Collections". From there, an owner can rename the collection, archive it (hiding it from members), or permanently delete it.

Daily Summary emails will be sent to all members of the collection, with updates on new items added, new reactions, or comments and replies. Emails will come from updates@mumsattic.com. You can opt out of these emails on the User Settings menu.

Tap "forgot password" on the sign-in page to have a password reset link sent to your email.

After creating your collection, tap the "+" button on the dashboard to add an item. On the new item screen, you can add photos, enter stories and memories, and add Tags to help you organize your collection.

On the dashboard, the filter button can be used to create a custom view of the items in the collection. You can filter on your custom Tags, or by reserved status.

On the Item Details screen, tap Reserve Item. Select the member you wish to reserve the item for.

The "Reserved" Tag will be applied to the item, and it will be hidden from the main dashboard view. You can view all reserved items by filtering for "Reserved" on the dashboard or using the "All Items" filter. The recipient will see the item listed as "Reserved For You" on their own app.

You can un-reserve an item on the Item Details screen by tapping "Unreserve Item".

Yes! On the Item Details screen, tap the 3-dot menu at the top right, and select Edit Item. From here you can add or remove images, update the text story, add or remove Tags, or record a new audio story (Premium only).